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End-user computing (EUC) is evolving at an unprecedented pace, driven by hybrid work, AI-driven workspaces, cloud adoption, and rising security demands. As-a-service models reshape IT, while industry consolidation presents new opportunities and challenges. Staying ahead requires a deep understanding of key trends, emerging technologies, and the right strategy to best support organizations adopting EUC solutions. In this keynote, EUC expert Ruben Spruijt (Field CTO at Dizzion) delivers a nonsense breakdown of current and future advancements in: The evolving EUC landscape: Key vendors, trends and future direction DaaS vs, Cloud PC vs. Enterprise Browsers Security & AI: Safeguarding and enhancing digital workspaces But this session isn’t just about technology. Ruben shares a deep personal story of resilience and adaptation after a freak accident that changed his life. His firsthand experience offers unique insights into overcoming adversity, difficulties change, and finding strength in unexpected challenges—lessons that apply to IT and beyond

Dr. Benny Tritsch

What Users Really Expect from Windows in the Cloud - and Three Ways (not) to Deliver It

When VDI users complain about insufficient performance, identifying the reason can be challenging. The trick is to replace user anecdotes with reproducible facts and performance tests. Join Benny Tritsch in his session where he investigates and visualizes the influence of common VM types, varying network conditions, different remoting protocols, and optional GPU acceleration on perceived digital user experience. He shows you some of the most spectacular test results from community and customer projects. You will learn about best and worst practices to make users either happy or unhappy.

Mike Bailey

From Legacy to Leading-Edge: How VDI Transformed Our IT Infrastructure and EUC Strategy

Looking to enhance security, improve IT efficiency, empower a flexible workforce, and improve DR capabilities? Discover how Virtual Desktop Infrastructure (VDI) transformed our operations, reducing costs, improved security and DR capabilities, and enabled seamless remote access. In this session, we’ll dive into:

• Centralized management for efficiency
• High-performance infrastructure design
• Real-world results from our implementation
• A complete change in the way we do EUC (End User Computing)
• A whole new world when it comes to Disaster Recovery

Learn how to future-proof your IT with VDI and create a scalable, secure, and high-performance environment.

Dane Young

Creation of a resilient architecture should be one of the highest priorities for Business and Technical Requirements of a Citrix DaaS / CVAD Design.

Outages are not the same as declared Disasters, and typically require different recovery strategies. During this session, we’ll define and test environment specific failure scenarios, such as the loss of all internet links in a datacenter or public cloud region.

In a “Cloud-first World”, internet or cloud service outages must be expected, and tested.

Spoiler alert: VDAs and Cloud Connectors don’t play nicely it when you disconnect them from each other or the Cloud-hosted services, and a lot of work has been done to make that experience as painless as possible. Design Decisions impact how badly things fail, and how long they take to fully recover.

During this presentation, I’ll share how we were able to tackle such challenges, minimizing the post-outage recovery time for a mid-size deployment including a live demo of a failure-driven scenario.

Jens Hennig

Philipp Siebers

The Windows 11 Saga: A New Hope for ITdii

A long time ago, in IT departments across the galaxy, organizations were faced with an inevitable challenge—the migration to Windows 11. But fear not, for heroes have emerged to restore balance! In Episode I: Revenge of Microsoft Windows 11, we’ll explore the dark side of this upgrade—compatibility issues, application failures, and the struggles of enterprises still stuck in the migration process. Then, hope awakens in Episode II: AppVolumes Awakens, where we reveal how VMware App Volumes can be the lightsaber you need to accelerate Windows 11 adoption, delivering applications dynamically and reducing complexity. Finally, the rebellion gains momentum in Episode III: The Rise of Applications, as we showcase how Rimo3 automates application testing, ensuring compatibility and readiness at lightspeed. Join us on this galactic journey to conquer Windows 11 migration challenges, optimize application management, and restore peace to your IT universe —featuring live demos that showcase the power of these technologies! May the EUC space be with you!

Mike Streetz

Netscaler Migration Masterclass: Strategies, Pitfalls, and Success Tips

Migrating NetScaler environments can be a daunting task, filled with complexities, technical challenges, and hidden pitfalls that can derail even the most well-planned projects. Whether you’re moving to a new physical appliance, moving VPX instances to a new SDX, or moving to a whole new hypervisor, the stakes are high, and the margin for error is slim. That’s why understanding the right strategies and knowing what to avoid is critical for a successful migration. In this one-hour session, “NetScaler Migration Masterclass: Strategies, Pitfalls, and Success Tips,” we’ll demystify the migration process and equip you with the tools and insights needed to ensure a smooth transition. You’ll learn how to effectively plan your migration by assessing your current environment, identifying dependencies, and mapping out a clear path forward. We’ll dive into best practices for configuration management, testing, and validation to minimize downtime and avoid disruptions. But it’s not just about what to do—it’s also about what not to do. We’ll uncover common pitfalls that can lead to performance bottlenecks, security vulnerabilities, or failed rollouts. From misconfigured policies or missing files to overlooked compatibility issues, you’ll walk away with a clear understanding of how to sidestep these challenges. This session is designed for Citrix Admins, network engineers, and system architects who want practical advice from real-world experience. Whether you’re planning your first migration or looking to refine your existing processes, this talk will provide actionable insights to help you save time, reduce risk, and achieve a seamless migration. Join us for an engaging and informative hour that will leave you confident in tackling your next NetScaler migration project with precision and success!

Daniel Feller

Stopping Attacks with the Mondern Kill Chain (and a Roundhouse Kick from Chuck Norris)

It starts with a single text.

Cyber attackers don’t need to smash through firewalls or exploit unpatched systems—they just need to trick one of your users. With minimal research, they can craft convincing messages, gain trust, and slip in undetected.

But modern threats demand modern countermeasures. The modern kill chain gives you multiple opportunities to detect, disrupt, and neutralize attacks before they escalate. By understanding the steps attackers take, you can fortify your defenses and stop threats in their tracks—preferably with the force of a Chuck Norris roundhouse kick.

In this webinar, we’ll break down the five key stages of the modern kill chain:

1. 1. Recon
2. 2. Social Engineering
3. 3. Initial Access
4. 4. Data Theft
5. 5. ExtortionAttackers don’t break in—they log in

Jaymes Davis

Deploying AI-Ready Workspaces Securing Legacy Apps

The rise of AI-driven workflows is reshaping enterprise workloads, but legacy Windows applications remain a critical part of the ecosystem. Kasm Workspaces provides a Kubernetes-native, AI workspace that bridges the gap—enabling scalable, containerized environments that support both legacy apps and modern AI/ML workloads. This session explores how deploying AI-ready workspaces with Kasm reduces cost, mitigates security risks, and minimizes attack surfaces while ensuring compliance. We’ll also discuss real-world use cases demonstrating how organizations are securing and optimizing their EUC strategies for the AI-driven future. Demos will include AI workspaces for LLM, AI/ML and Legacy windows apps.

Claudio Rodrigues

AVD, Windows 365 and Other DaaS Offerings In The Real World

An honest view on all these solutions after reviewing and implementing these at scaled. The good, the bad and the ugly (or maybe it is all pretty). 

Eduardo Molina

M365 Copilot

Trips from the field, taking advantage of it at work, secure organization and data, EntraID , SharePoint security and more. 

Sean Massey

Stephen Wagner

Have you ever wondered how to design a highly available and resilient virtual desktop and applications environment?  

In this session, we’ll review provide an overview of the following:

• -How to architect a highly available and resilient Omnissa Horizon environment
• -The proper way to load balance your Horizon Suite components including Connection Servers, App Volumes Managers, and Unified Access Gateways
• -Differences between Horizon 8 and Horizon Cloud architectures
• -How the underlying virtualization platform impacts availability and resiliency
• -Exploring how file services impact availability and resiliency
• -Profiles, Users Settings, Environment Persistence
• -How to design your Omnissa Horizon environment for multi-site availability and resiliency
• -Considerations for persistent, non-persistent and multi-session VDI
• -How your use cases impact availability and resiliency requirements

Tim Mangan

Windows Debugging, How?

Debugging things in Windows can be hard. It is easy to get overwhelmed by the data. I’ll be showing some of the tools I regularly use and show you how to use them effectively. Several of the SysInternals tools will be shown, and a few others you might now think of, or know of, as well. But I will also talk about the debugging process and strategies to being more successful.

Whether you use ProcessMonitor every week or have only sholder-surfed someone else and don’t have a clue what all that stuff was, you will learn a lot in this session.

Chris Hildebrandt

Feeling lost in the world of automation? Wondering where to begin or how to tackle the overwhelming tasks ahead? This session is tailored just for you! We’ll break down the essential steps to kickstart your automation journey and provide strategies to manage the complexities you encounter along the way. Join us to transform your automation chaos into streamlined success

Daniel Keer

Transforming Chaos Into Control: Mastering Windows App Deployments

Struggling with chaotic app deployments, time-consuming manual processes, and unhappy end-users? Regain control and simplify your Windows app management with Intune (or other app deployment tools). Transforming Chaos into Control: Mastering App Deployment walks you through the technical details to achieve effortless app deployment, robust security, and seamless user experience. You’ll discover how to: - Automate deployment processes - Enforce strong security measures - Achieve silent install bliss With real-world examples, this session offers insights and strategies applicable to most Windows app deployment methods. You’ll have everything you need to transform the chaos into a controlled, simplified process. Don’t let chaotic deployments hold you back – transform chaos into control today!

Andy Paul

Ever since Citrix went private as Cloud Software Group, we have seen massive changes to the product, including the community space, customer base, and partner ecosystem. Due to these changes, many small and medium sized business are being pushed out… so what does a world without Citrix look like?

What does transition to a different platform look like? What options do SMB organizations have?

Join Andy Paul, former CUGC Leader, CTA, and CTP,  to understand the challenges organizations face in this new world.

Patrick Coble

Active Directory Security Basics - Are You Doing Them?

This is not your normal user group topic, but Windows secures Windows well, and AD is part of that process. This session will cover the basic things you must worry about if you have Windows Active Directory. It will also include practical tips and steps to secure your deployment further and reduce the risk of attacks. Many best practices in this session will help you navigate the madness of securing Active Directory.

Top 3 Learn about the most overlooked Microsoft Security Features. Learn about the most missing Active Directory Policies and how to fix them. Learn about the most common attack avenues used and how to defend against them.

Dave Siederer

Dynamically Scaling macOS: How, When, and Why

Find out how IT and developers use cloud Macs to build: We’ll explore best practices around remote access, MDM, compliance, automation, and infrastructure-as-code to dynamically scale your macOS fleet on-demand to seamlessly build, test, sign, and publish Apple apps.